Mastery - A
System That Never
Fails You
Professional Mastery
Personal
Mastery
Performance Mastery
Ten Commitments
of Mastery
Mastery Resources
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GMP Mastery™ Auditing Process
Content of GMP Mastery™ Audit
As we help you conduct a GMP Mastery™ Audit, we focus on the
following questions as we help you assess your GMP compliance and performance:
How great is your management of strategy and culture?
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How do you clearly define your organization's purpose and
contribution; assess your risks; assure good governance; and establish
trusting relationships?
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How do you communicate your current strategy and focus, assign
accountability, manage risks, and evaluate performance and results?
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How do you allocate and align your resources and constructively
remove performance barriers from your organizational climate and culture?
How great is your management of basic organizational
practices?
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How do you currently customize and live the 10 Commitments of
Mastery in
your basic organizational practices? (human
resources and training; facilities, equipment and material; information and
documentation; finance, administration and budget; internal management
review of performance and results)
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How do you "Target Possibilities" to continuously improve
performance and results in your basic organizational practices?
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How do you "Target Possibilities" to lead change and innovation
in your basic organizational practices?
How great is your management of key performance practices?
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How do you currently customize and live the 10 Commitments of
Mastery in
your key performance practices? (marketing, sales,
customer/client service and public relations; operations, procurement and
supplier relations; and product/service/funding research, design, and
development)
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How do you "Target Possibilities" to continuously improve
performance and results in your key performance practices?
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How do we "Target Possibilities" to lead change and innovation
in your key performance practices?
Findings of GMP Mastery™ Audit
At the end of a GMP Mastery™ Audit, you will have documentation
of your practices listed in the three following categories.
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Critical Risk Observations
Critical risk observations cite areas at which your organization is
seriously at risk. These must be addressed immediately to avoid
potentially serious negative consequences.
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Great Practice Observations
Great Practice Observations cite the areas which are effectively working to
produce exceptional and sustainable results.
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Targeted Possibility Observations
Targeted Possibility Observations fall somewhere in between the first two
categories. They do not represent areas which put your organization at
great risk, but they may present an opportunity to improve or innovate.
Targeted Possibility Observations should be further monitored with the goal
of deciding whether or not making changes would help your organization "See
Better", "Do
Better", "Be Better", and "Make a Difference."
After the Audit
After the audit concludes, the real work begins. You must
immediately address any critical risk observations that surfaced during the
audit report. Once that is completed, it is also important to celebrate
the great practice observations. Finally, you must assess the targeted
possibility observations to decide when and if you want to start making
improvements based on the observation. As this can be difficult, it is
appropriate to consider hiring a coach from the Artisan Consulting Group to guide you along this process. Just like you might hire a
personal trainer to help you lose weight as part of making your New Year's
Resolutions really work, a coach will help you realistically assess what
you can and should do, and help keep you on track!
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