|
|||||||||
Mastery - A
|
More on GMP Mastery™ AuditingWhy Perform GMP Mastery™ Audits?Because GMP Mastery™ Audits do use an organization's resources, it is important to have a clear understanding of why they are needed and what benefits they provide. Internal audits are required by GMP regulations, which carry the force of law. However, GMP Mastery™ Audits go beyond the scope of ensuring compliance by helping leaders, managers, and all employees focus on doing the right things, right. They provide a systematic overview of the effectiveness of basic organizational practices and key performance practices. In order to manage properly, we all need good data. These audits provide data needed to make good decisions and manage well. The data also helps leaders assess the current situation in order to lead into the ambiguous future. GMP Mastery™ Audits involve all employees and other stakeholders in helping to assess strengths, weaknesses, and risks. Involvement of this nature builds ownership of the work and results within the organization, and motivates people to strive to do better. In this way, the audits improve performance and results. They also help build awareness of risks and how they need to be managed. GMP Mastery™ Audits help employees to consider the impact of decisions on all stakeholders (including regulators,) which helps them to make good decisions. Additionally, they can help prepare the organization to justify decisions that have been made if stakeholders question them at a later time. GMP Mastery™ Audits set the tone for accountability within the organization. Accountability simply means that all work performed will be reviewed and judged against whether or not it contributes effectively to the goals of the organization. Accountability is different from blame, in that it seeks to improve processes, rather than point fingers. Accountability is critical to the success of any organization because it assures that people and other resources are being used effectively. Finally, GMP audits can help set the tone for external audits if the findings are shared with the external auditors. If an external auditor follows the path you lay with your own internal audit, you are less likely to be caught off guard than if the external auditor brings solely his/her own perspective to the audit. It can also help establish a collaborative working relationship with your external auditor, by projecting the attitude that you are very serious about the quality of management in your organization. Who Should Be Involved In Auditing?GMP Mastery™ Auditing requires all people within an organization to participate. The Artisan Consulting Group helps those managing and leading assess the entire organization based on the strategy and culture of your organization. However, individuals should perform a self audit, to ensure that their work fits with the strategy of the organization, that they have the resources to do the work effectively, and that they are managing risks properly. Managers should also conduct audits within their department. Auditing at different levels helps organizations keep all work aligned with the most important objectives of the organization, and to manage risks. How To Audit EffectivelyThe topic of effective auditing could fill many large books. Here we will only address a few basic concepts to help you get on the right path. All effective internal/GMP auditing is based largely on trust. When you are auditing someone, they must trust that you are there to help them, not blame them. Trust implies that you must build a relationship - which can be tricky while you are trying to maintain your independent viewpoint. An appropriate relationship would be one that is a professional (NOT personal) relationship in which the auditee believes that they will not be hurt in the process of being audited, even if improvements are recommended. This can be developed by avoiding the use of an enforcement perspective (I'm going to catch whatever it is that you do wrong!) Instead, you might operate from a support perspective (Together, we are going to identify areas which may cause us to be at risk, and opportunities to improve and innovate so that we may all reap the benefits of working for a successful organization.) All GMP Mastery™ Auditing must flow out of the organization's strategy and culture, as well as the GMP regulations. You cannot buy a software program which will identify the areas that need to be checked, and use it to maintain a state of control. Auditing should be planned so that it flows from the organization's strategic plan, covers the GMP regulations, and is unique to the culture in which people operate. GMP Mastery™ Auditing must focus on assessing internal controls which the organization develops to ensure all stakeholders are satisfied. GMP Mastery™ insists upon a balanced scorecard approach where no one group of stakeholders profits while another is victimized. Auditing helps ensure that the scorecard stays balanced. |
|
|
||||||
Copyright © 2002-2011 Artisan
Consulting Group. All rights reserved.
|